Document sans titre
Listening score
Sustainable development

«The most important thing in communication is hearing what isn't said»

Peter Ferdinand Drucker

Listening to customers, over and above specific briefs and specifications, to anticipate customer needs, be they expressed or not, either related to an ongoing project or to longer term issues…satisfying the needs is one of our key priorities

Through regular visits, either with project managers, sales or management teams
Through meetings during exhibitions
Through satisfaction surveys
Through being constantly available


We are able to identify what makes a long term, profitable relationship with our customers
“Lower design and production costs, Euro / Dollar parity- market compensation -offset-…“ these are the issues affecting our current market.

Being present on an international scale, technical innovation, innovation of our manufacturing branch, reactivity, quality, mastering project management and complex systems are our skills that need to be consolidated and developed to continue to manage these needs





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